Help & FAQ

1) New story video → give a topic or paste your story. 2) Check the scenes. 3) Press "Make pictures" and "Make voices". 4) Open the Video tab and press "Make MP4 now". 5) Download.

Each part of about 10 scenes costs 1 credit, each picture 1 and each voice 1. A 1-minute video (8 scenes) is about 17 credits. The MP4 video, subtitles and prompt packs are free. You always see the cost and confirm first.

No credit is taken when an AI action fails. Just try again after a minute.

You get 30 credits when you sign up, 5 free credits every day when you open your dashboard, and 20 credits for each friend you invite (after they make their first story).

Open the Characters tab. Upload a photo of each character (free) or press "Make AI portrait". That face is then used in every picture. Also choose one Picture style for the whole project.

Yes. Move your mouse over a scene picture (or tap on phone) and press "My picture". It is free.

Buy any credit pack. Videos made after that have no watermark.

Google Chrome or Microsoft Edge on a PC or Android phone. For long videos (10+ minutes) a PC is best.

Yes, you own your videos. Follow YouTube rules, add your own voice of storytelling style, and avoid copied stories.

No. During our launch MakeStory is free: you get free credits on sign up, every day, and for inviting friends. Paid plans will open later.

Free users can make up to 40 pictures and 60 voices per day. The limit resets every day.

Yes. Open the Video tab → Subtitle Studio → "Make Roman Urdu" or "Make Roman Hindi". You can also change words and timing and download an .srt file.

On the login page press "Forgot password?" and we email you a link. Or use "Continue with Google".

Press the 💬 Help button at the bottom of any page to ask our AI helper. For account or payment problems, use the Support page and our team answers by email.